You can return any product that arrives damaged at no cost in exchange for a new one. If you receive a notebook and the design is not quite what you expected, you can send it back within 30 days. In this case, you are the one that takes care of the shipment costs. Important: We only accept returns if the product is unused and undamaged. If the product shows signs of use, wear, writing, or damage, the return will not be accepted.